Contact Us

If you have questions about signing up or are ready to sign up, please contact us M-F 8:30 a.m. to 5:30 p.m. Pacific Time:

Phone: 1-877-978-4198
Fax: 1-650-646-2800
Email: signup@the-securenet.com

Billing
If you have questions regarding billing, please contact billing@the-securenet.com. Be sure to provide invoice number, description of issue and when would be a good time to reach you.

Technical Support
If you have questions or technical difficulties regarding your service, we are here to help you! Our general phone number is below. Existing customers will be given an exclusive telephone number for technical assistance outside of normal business hours.
Phone: 1-877-978-4198
Email: support@the-securenet.com